Prima Medicine – South Riding Office

Like always was excellent ✅

5 stars to the entire team! Brought my mother in to find there was a scheduling mix-up (I did not confirm or receive appt confirmation). The front desk, nurses and Dr. Torno went out of their way to accommodate the situation and did so with professionalism and courtesy. Highly recommend.

I've had the pleasure of receiving care from Dr. Josephine Torno and Shannon at the South Riding office. Their exceptional service and patient care have exceeded my expectations. Both Dr. Torno and Shannon possess outstanding bedside manner and a compassionate approach that makes patients feel truly valued. Additionally they have friendly and awesome staff from frontdesk, lab, medical assistants.

Very quick, responsive, and attentive. Feels like they really care.

Very good and helpful

10/10 recommend Shannon if you go to this Prima location!!! She’s amazing she listens to you vent about your concerns then responds with her professional input - the front desk staff and the rest of the staff who check our weight and do the body composition are also amazing! Everyone at the fair ridge location are just overall great lol. I send all my close friends here!

Customer service at its finest! The front desk staff members were all extremely pleasant, warm, and welcoming, - even despite squeezing me into what I’m sure was a busy day and also time sensitive last minute end of the day appointment request, everyone was cheerful and happy to assist in any way!!! I also want to rave about Dr. Sylvia Luther, who took so much time care and concern to ensure all of my questions were answered and issues addressed before I left (for what I’m certain was likely one of her last appointments of the day). My normal location is the south riding location, but Prima’s scheduler was able to quickly get me into their Fair Ridge location in Fairfax, which was not only convenient, but also a wonderful experience. I would highly recommend this practice, its providers, and the overall patient experience is outstanding! Special shout out to the doctor again, as well as Ivania, who was also super pleasant and assisted the doctor during the visit. Also a huge extra shout out snd kudos to Natasha whom i met during my return visit! She was wonderful supportive patient snd kind as well - Andrea at the Front Desk also pleasant and extremely efficient - this office is customer service with a smile AT ITS FINEST!!!

Dr. Yalamanchilli is terrific. She is always attentive listens knows her patients and understands well the health challenges at any age. Highly recommend the SR office, the medical staff and administrators always greet patients with a smile and it’s obvious they enjoy their work help others.