Prima Medicine is rated 5 out of 5.0 based on 1906 ratings.
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Very friendly and supportive.
I’d like to provide feedback regarding the communication around billing for my recent annual physical exam. While filling out the check-in form, I was unexpectedly prompted to provide a copay, which was confusing since annual physicals are typically fully covered by insurance. I called to clarify and was told that the billing department would need to be consulted. However, even after multiple follow-ups, I did not receive a clear confirmation ahead of time. It wasn’t until the day of the visit that I was finally informed that no copay would be required. If this had been communicated earlier, it would have prevented confusion and unnecessary concern. I hope this process can be improved in the future to ensure patients are clearly informed about billing coverage in advance.
I had my yearly checkup with Dr. Yalamanchili and it was such a great experience. She was incredibly kind, patient, and took the time to listen and explain everything clearly. I truly felt cared for. The staff was also very friendly and welcoming. I’m so grateful for the wonderful care I received—thank you all!
This is a 5 star practice all the way. I visit both the FFX and Merrifield locations and usually see Alexa Kulick, PA who is exceptional and has a wonderful bedside manner. I always feel heard and well cared for. The practice promptly answers phones and texts, and you can make appointments online - it’s so convenient. The office staff is nice and welcoming. My entire family goes here and everyone loves it.
Dr Josephine Torno is a wonderful doctor who makes you feel very comfortable and she is also a very good listener . She adresses all the issues you may have and you never feel like she is rushing through the appointment . All the persons working in the office are very nice too .
Great practice- Alexa and Liz are the best.
Staff is very attentive and listens to your concerns. Would recommend to anyone looking for a primary care physician.
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